Customer satisfaction index (CSI) scores are a stress point for car dealerships. For salespeople, CSI scores can make a huge difference in pay—and in some cases might mean keeping or losing their job. For Franchisees, CSI scores influence spiffs from the manufacturer. CSI is designed to build and measure customer satisfaction so that manufacturers and

We recently told you about a recovery story in which LoJack helped police recover a beautiful 1956 Chevy Bel Air. We caught up with the happy owner of the classic Chevy to hear his thoughts:  

On June 23, 2012, the owner of a 1956 Chevrolet Bel Air Custom Convertible contacted the Pasadena Police Department to report that his vehicle had been stolen from a warehouse where he had just stored it the night before. Pasadena officers verified the theft and entered the vehicle’s information into the state and federal crime