Classic LoJack Warranty Products

Attention: If you purchased LoJack before May 2021, you are probably using the Classic LoJack System with Stolen Vehicle Recovery only. If you purchased LoJack after May 2021, you are probably using the New LoJack with Stolen Vehicle Recovery service + Connected Car features.

If you purchased Classic LoJack and reported a vehicle as stolen and it was not recovered, you may be eligible to make a claim under the LoJack Limited Warranty, the LoJack Extended Limited Warranty or Protection Plus 5000 product.

To submit a claim, call LoJack Customer Service at 1-800-4-LOJACK (1-800-456-5225). Please be prepared to provide your Vehicle Identification Number (VIN number), original bill of sale and a copy of the theft report from the police department.

LoJack Limited Warranty for the LoJack System

With the purchase of your LoJack system, you will receive a two-year Limited Warranty. With this Limited Warranty, if your vehicle is stolen and not recovered within 24 hours from the time the theft is recorded in the national stolen vehicle database, LoJack will refund the purchase price of your LoJack unit up to the manufacturer’s suggested retail price (MSRP) and thefts in LoJack coverage areas (see LoJack.com/coverage for details). This Limited Warranty also provides limited defective parts and labor coverage. See Limited Warranty terms and conditions for more information.

Click to download the current LoJack Limited Warranty for New York, or for the LoJack Limited Warranty for states other than New York. For customers who purchased at a prior date, please register your product or call Customer Service at 1-800-4-LOJACK (1-800-456-5225).

LoJack Extended Limited Warranty

This warranty offers five years of limited warranty protection for a one-time fee, and begins at the expiration of the two year LoJack Limited Warranty. Please see full terms and conditions for details.

For a copy of your terms and conditions, please call Customer Service at 1-800-4-LOJACK (1-800-456-5225).

Protection Plus 5000 (PP5000) (All states except New York)

A 5-year term product. If your vehicle is stolen and not recovered within 30 days from the time the theft is recorded in the national stolen vehicle database, or is deemed a total loss due to theft, this warranty provides up to a $5,000 benefit. Terms and conditions vary based on location.

For a copy of your terms and conditions, please call Customer Service at 1-800-4-LOJACK (1-800-456-5225).

Protection Plus 5000 (PP5000) (New York only)

A 5-year term product. If your vehicle is stolen and not recovered within 30 days from the time the theft is recorded in the national stolen vehicle database, or is deemed a total loss due to theft, this warranty provides up to $2,500 to cover documented reimbursable expenses and up to $2,500 toward the purchase of a replacement vehicle.

For a copy of your terms and conditions, please call Customer Service at 1-800-4-LOJACK (1-800-456-5225).

Motorcycle Recovery Plus 5000

An additional 5-year term product, if your motorcycle is stolen and not recovered within 30 days from the time it is reported stolen, or is recovered and deemed a total loss, then you could receive up to $5,000 towards the purchase of a replacement vehicle at the original purchase dealership.

For a copy of your terms and conditions, please call Customer Service at 1-800-4-LOJACK (1-800-456-5225).